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May 12, 2006, Newsletter Issue #24: Who´s Who on a Team?
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Tip of the Week
Point of Contact: Acts as the primary contact for the team.
Team Member: Participates in achieving team goals.
Subject Matter Expert: A person knowledgeable on specific subjects.
Process Observer: Observes and questions to challenge the team. Assists facilitator, encourages participation, reports on support of rules. Identifies problems and assists problem resolution. Advisor: Develops and communicates team purpose. Determines performance standards. Follows progress, assists as needed, monitors interdepartmental considerations.
Team Leader: Exists to help the people on the team. Encourages team attitude. Communicates work specifications, policies, and information between team, other areas, and management. Models team behavior.
Facilitator: Schedules and conducts team meeting. Encourages participation, helps identify agreement and conflict. Facilitates movement through agenda, summarizes to gain commitment.
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